Complaint theme raised across 72 apps' reviews
The source review snippets behind this cluster
“The application interface is described as confusing and not intuitive.”
“Setup and general user interface are difficult to navigate or not intuitive.”
“The user interface is described as outdated or difficult to navigate.”
“The user interface is described as being at an 'engineer level' and not intuitive.”
“One user mentioned the UI feels a bit outdated and required a learning curve.”
“The app's own software interface is noted as needing improvement by users.”
“One user described the interface as the worst they had ever seen.”
“One user mentioned the interface takes time to get used to.”
“The user experience has a noticeable learning curve and is not very intuitive.”
“The interface is described as confusing, cumbersome, and outdated.”
“Interface described as clunky and not obvious to navigate.”
“Some functionality feels overly complicated or difficult to navigate.”
“One user mentioned a lack of UI improvements.”
“UX and UI are difficult; lacks generally intuitive infrastructure.”
“The overall User Experience and interface of the application is difficult to use.”
“Interface feels unidiomatic to Shopify and is difficult to navigate.”
“One user reported the worst UX/UI design experience.”
“The interface is described as difficult to navigate.”
“The app's design is described as very outdated and difficult to navigate.”
“App is full of bugs and navigating menus is confusing.”
“UI is described as terrible and overly complex for small operations.”
“Users finding the interface impossible to use or navigate.”
“System is hard to navigate and find settings within.”
“Interface is described as cluttered and difficult to navigate.”
“Users find the usability confusing at times.”
“User interface is described as poor and lacking sufficient options.”
“Mobile experience feels clunky for some users.”
“A user noted the interface changed and became very difficult to use.”
“Interface changed and is now difficult to navigate for some users.”
“One user reported a very poor user interface lacking drag-and-drop design features.”