One user reported that multiple contacts with support were unhelpful.

“One user reported that multiple contacts with support were unhelpful.”

“Multiple reports of no support response or weeks of waiting for help.”

“Support has failed to follow up on reported bugs.”

“Reported very weak support experience.”

“Support is unresponsive, providing unclear or unhelpful guidance.”

“One user reported receiving unclear answers or insufficient assistance from support.”

“Support responses are slow or repetitive, failing to solve issues.”

“Some users reported receiving unhelpful or incorrect guidance from support.”

“One user reported that subsequent support responses lacked specific causes or resolution steps.”

“Multiple reports of no technical support available.”

“Users report no contact or response from support channels.”

“Lack of response to support inquiries from long-term users.”

“One user reported slow support and being told to self-diagnose issues.”

“Some users reported slow or unhelpful support responses.”

“Support is reported as unhelpful, providing only manuals or escalating to IT.”

“Technical support is unhelpful and unresponsive.”

“Support staff have been unhelpful or unable to resolve issues.”

“Customer service responses were reported as containing errors and being unhelpful.”

“Some users report difficulty getting support or no response to support emails.”

“One user reported unpleasantly short and uninterested customer service responses.”

“Support responses were slow and unhelpful, causing time loss.”

“Users report difficulty getting responses from both the app developer and Loggi support.”

“One user reported difficulty contacting support and no response to a refund request.”

“Support staff provided conflicting information and long wait times.”

“Customer support is described as nonexistent, with unhelpful commercial staff.”

“Support is frequently described as slow, unhelpful, or only providing standard text responses.”

“Support staff are unhelpful and cannot resolve technical issues.”

“Some users reported slow or unhelpful customer service responses.”

“Some users reported long waits or difficulty reaching support staff.”

“User felt that support was unavailable or non-existent.”