AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
answers instantlyrecommends productsrecovers cartsruns support on chat, WhatsApp, IG & email
supports B2B and B2C sites
handles multi-language support
Customers asked for
• Fine-tuning the ChatBot's voice and knowledge
• Ability to handle support from non-US based teams better
Common complaints
Support quality: One user reported no response via messages, emails, or bot chat for two days.
Recent reviews
The most recent reviews left on this app's listing
Z
Zipchat AI Chatbot & Live Chat
ChatHelpdesk5.0161 reviewsFree plan available. Free trial available.
AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.
Overall sentiment is overwhelmingly positive, with users frequently praising the AI's ability to naturally answer complex questions, recommend products, and drive sales. Customers repeatedly highlight the excellent and helpful onboarding process provided by the support team members.