“Update 6/2026 - They are completely MIA. Same issue as others. I have an order that's been in production, and there's been no communication from them atm. Unfortunately, I'm now just days away from having to turn off the products they fulfill. ----- INKPod has been a great partner for me. Their response time to issues is genuinely stellar and always professional. I had some issues with my last ”

“Review edited after almost 5 years of working with them. They stopped responding and the products I used to sell through them are not shipping anymore and customer service is non existent. They used to be so pro-active and responsive even when there were issues. Very disappointing. Had they given any notice of going out of business, we would have totally understood, but they simply stopped communi”

“Ive changed my review. Out of nowhere the company has stopped shipping my orders. I have 5 currently outstanding. The company has stopped communication. Im now working on designing my items with a competitor. Shame they were the best originally.”

“I have been trying to get in touch with them for weeks now. This supplier needs to be uncertified by Shopify with immediate effect. They are non responsive, orders are on waiting list for days. You can never get in touch with their customer service. Terrible. 2 years I was praising them now, I will transfer all my products to a competitor.”

“I placed an order on January 22nd, 2026 and the status is still showing as “In Production”. I’ve sent multiple emails and text messages and have received no replies. This is a bad way to do business, my customers are frustrated and want their orders or at least to know when their orders will ship. I have two orders for blankets that had the wrong size shipped to the customer. I sent an email wit”

“I have an order that's been in production for weeks and I have no way to contact customer service. The order isn't progressing either. It's very disappointing and makes me look bad in front of my clients.”