1Jul 2026 New Zealand Developer replied “Best to Avoid Unleashed
We have used Unleashed for quite a while
We have several issues with them
1 - They way they handle freight on your purchase orders is a total fundamental failure - you have to be very careful or you will wind up with 2 bills, and worse if its a split shipment be extremely careful about allocating costs - or your stock value will be totally wrong
2 They just keep increa”
1Jun 2026 Australia Developer replied “There are so many issues and the account manager which comes after the initialization doesn't respond to you at all. A good software if it has an active human support.
Sync takes time.
Backup restore is a charged service
Human support takes ages to solve it totally”
1May 2026 Australia Developer replied “A good software but extremely expensive. My company has invested close to $40,000 AUD over the years in the software and we keep hitting limitations where they make you pay extra. I can't even get a new employee to get training on this software without paying another few hundred dollars a month. It's a bit ridiculous how much they value new sales or add ons rather than their current clients who ha”
5Feb 2026 Australia Developer replied “We had some seemingly complex requirements for our site, but the support team was able to work through these with us quickly and provided a simple solution.”
5Feb 2025 New Zealand Developer replied “We are a new user of Unleashed and have had a few questions regarding setup and different processes. Over the past month I have reached out to the support team via the live chat many times and seem to get Parmeet as our support person the majority of the time. Every experience has been great with all queries sorted in a prompt and thoughtful manner. No complaints so far!”
5Feb 2025 Australia Developer replied “Arantxa was an amazing help. Eased me nerves about adding and mapping products. She was great!”