“Drive time estimates weren't built in but support helped me integrate Google Maps distance data through a custom snippet. Customers now see '12 min drive' next to each location. The store nearest by distance isn't always nearest by drive time, which is actually useful information. Support went beyond what the app does natively to help me achieve what I needed.”

“Inventory discrepancy between GeoStock and Shopify admin turned out to be a sync timing issue. Support explained that the widget caches stock data to reduce API calls and showed me how to adjust the cache interval. Tightened it to 5-minute syncs and the numbers now match within acceptable margins. The tradeoff between accuracy and performance was clearly explained.”

“We set up a pop-up shop as a temporary location and support confirmed I could remove it anytime without messing up data for our permanent stores. They even showed me how to set an expiry date so it auto-disables. Two months later it disappeared from the widget exactly on schedule. No cleanup needed.”

“Asked about Hiding exact stock counts for certain premium products. Support showed me the binary mode; it just shows 'in stock' or 'out of stock' with no numbers. I applied it to our limited edition line. Customers don't need to know we only have three left; they just need to know it's available. Clean solution.”

“I wanted the widget to Suggest the next nearest store when an item is out of stock locally instead of just showing a dead end. Support walked me through the fallback location setting and tested it with me. Now customers see 'Available at Oak Park 12 miles away' instead of just 'out of stock'. Two customers mentioned it by name the first week.”

“Adding three new locations caused our product pages to load almost two seconds slower. Support identified that the widget was making separate API calls for each location. They enabled batch loading on our account — one call pulls all five locations at once. Load time went back to normal. Would not have figured out the cause on my own, let alone the fix.”