AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
allow customers to edit ordersallow customers to cancel ordersallow customers to reorderstreamline post-purchase changes
handle order edits and cancellations
Customers asked for
• Update the pop-up designs to look more modern
• Allow customers to edit invoices after placing an order
• Provide a reason field when allowing customers to cancel orders
Common complaints
Confusing ux: Setup process is described as complicated and confusing for some users.
Pricing perception
Reviewers see the pricing as fair value.
Recent reviews
The most recent reviews left on this app's listing
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Orderify ‑ Order Edit Cancel
Order editingHelpdesk4.859 reviewsFrom $4.99/month. Free trial available.Listed May 2016
Let your customers edit, cancel and reorder to reduce customer support tickets and cost while improving long term revenue and customer satisfaction.
Overall sentiment is highly positive, with users praising the app's ability to reduce customer support tickets by allowing customers to manage their own orders. Customers frequently commend the responsive and helpful support provided by the development team.