1Jun 2026 United States Developer replied “Update June 2026: KakaClo has ceased dropshipping operations without notice and has not responded to refund requests for wholesale inventory purchased in 2023. Total outstanding: $6,357.50. No replies to emails after 10+ business days. Escalating to econsumer.gov and Shopify fraud reporting. Original review left when service was still operational — no longer recommend
November 2023: We focus on c”
1Jan 2026 United Kingdom Developer replied “Horrendous customer service. A customer received an extremely poor quality 'fake' item that is absolutely disgusting (I have it here in front of me and is only fit for the bin) - I have been unable to get hold of Kakaclo. I have tried all ways of contact them - chat, emailing various addresses - no response. If using this app - you are rolling a dice. If you get a customer requesting a return (eve”
1Dec 2025 Australia Developer replied “I dont even know why they are still running. VERY BAD customer service all round. no replies. Takes forever to ship. I dont even know if anyone is actually running this business”
1Oct 2025 Chile Developer replied “My experience with Kakaclo has been very disappointing. Their customer service is slow to respond and often provides inconsistent information, making communication extremely frustrating.
Additionally, they canceled several of my orders shipped to Chile without any prior notice. This lack of communication and professionalism directly affects the credibility and brand image of my business.
Due to ”
1Aug 2025 United States Developer replied “I've been using Kakaclo for almost 3 years now and everything has always been smooth for the most part. Not sure whats going on now but I just had a few orders that was placed from August 25th,2025 and it's now August 30th, 2025. No orders we processed, no responses to chats nor emails, and no one is answering any of my of calls. I cancelled the orders and requested refunds and still haven't got a”