Customers asked for

• • Allow selection of specific video for the hero video
• • Ability to choose the order of loop clips
• • More options for integrating social media content
• • Better control over video autoplay functionality
• • Integration with Videowise

Common complaints

• Pricing: Sudden and unexplained increases in monthly billing charges from negotiated rates.
• Bug: Issues with hero video selection, loop clip autoplay, and video playback functionality.

Pricing perception

Reviewers call out the pricing as a pain point.