Gooten: Print on Demand

“They used to be really amazing but their quality has tanked. Almost every single order placed has been wrong. When I ask them to send a replacement, they refund me instead which doesn't solve anything. I then replace the order for my customer and they, again, send me the wrong order. When I reach out to support, they just send me articles or again - refund me. Zero quality control, customer servic”

“I have moved some products over from printful to Gooten. For the 8 weeks i have been using Gooten 20% of my t-shirt orders are either printed incorrectly or the wrong print entirely. the lack of customer service is very frustrating. i have had to refund orders and the only recourse from Goooten is to reprint the order, not cancel and refund me. i am going back to printful for t-shirts, still a”

“bad support service no email back when i have question..long production time”

“I used Gooten for POD for about 6 months... All of a sudden multiple orders were not being pushed properly to Gooten. I contacted customer support several times to try to fix the issue. Following their instructions now my entire store will not connect with Gooten. I have emailed, and emailed, and emailed asking for help but their support team is slow to respond and doesn't have any explanations n”

“If you like gaslighting, this is the company to work with.”