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AI-extracted signals, not verified claims — read the source text before treating any of these as fact
Track segmented customer satisfaction with Net Promoter Score-based surveys See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
Overall sentiment is positive, with users praising the app's ease of use and its ability to provide a general overview of customer satisfaction. Specific suggestions include adding the ability to follow up on feedback for deeper insights and improving the appearance of displayed comments.
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