AI-extracted signals, not verified claims — read the source text before treating any of these as fact
What it actually does
AI-driven protection against fraudReduces chargebacksProvides peace of mind against fraudulent ordersHandles special customizations
Customers asked for
• Ensure coverage for all transactions, not just those under a certain value
• Provide clearer documentation on dispute claim processes
Common complaints
Support quality: Difficulty getting in touch with support, feeling like a sales pitch.
Bug: Claims of being charged for orders despite signed proof of delivery.
Missing feature: Concerns that transactions over certain values are not protected despite being charged.
Support quality: Support documentation links are reported as broken or inaccessible.
Pricing perception
Reviewers are split on whether the pricing is worth it.
Recent reviews
The most recent reviews left on this app's listing
C
ClearSale Fraud Protection
Fraud3.646 reviewsFree to install. Additional charges may apply.Listed Apr 2020
Boost Shopify sales with the ClearSale app. Prevent fraud, reduce chargebacks, and enhance customer trust with an AI-driven protection. Install now!
Overall sentiment is mixed, with many users praising the peace of mind and protection against fraud. However, several complaints highlight difficulties with support responsiveness, billing disputes, and perceived gaps in coverage.