Customers asked for

• • Improve the bulk product publishing functionality
• • Fix the connection error between Alegra and Shopify when updating inventory
• • Provide more transparency regarding recurring charges
• • Ensure cancellation options are easily accessible after initial setup

Common complaints

• Bug: Stock synchronization errors, specifically showing inventory dropping to zero on Shopify.
• Support quality: Support becomes unresponsive or unhelpful after payment or when complex issues arise.
• Pricing: Concerns about unexpected charges, mandatory fees per sale, or difficulty canceling service.
• Missing feature: The bulk publishing process is described as too manual for an automation tool.
• Confusing ux: The initial process involves pressure to sign up for multiple paid services.

Pricing perception

Reviewers are split on whether the pricing is worth it.